Despite being of utmost importance for interpreting speech, most commercial conversation bots and speech analysis systems ignore the wider pragmatics of talk. Pitch, pause, intensity, gaze, and other important modalities are discarded by bots, which also refrain from interrupting or talking over their human counterpart, despite its equally important role in natural conversation. In this talk I will look at recent trends towards the inclusion of pragmatics in bot technology, including some of our own original analytic tools for analysis of pitch, pause and intensity in conversation. Presenter: Dan Angus.
VIDEO AVAILABLE